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Case Studies

Executive Summary

Company Name:

Platinum Electrical

Nature of Business:

Specialists in electrical repair, maintenance and installations within the industrial and commercial markets.

Size of Business:

28 size

Technology Needed:

An integrated system that would streamline their business, reduce paperwork and grow and move forward with their innovative approach to business.

Solution:

simPRO 5.0, a comprehensive browser based business solution that will integrate and streamline their business practices, whilst in or out of the office.

Why simPRO:

After looking at other products on the market, Joshua Nicholls, MD Platinum Electrical decided that simPRO was the most innovative and competent product he researched. It was browser based which meant he could login anywhere anytime; it had a mobility solution that interfaced seamlessly with the desktop solution. Mr. Nicholls stated, "we wanted a solution that would give us good support, and cutting edge technology with continual advancement of the existing product. Acorn software have fantastic support for their customers and their dedication to ongoing improvement of simPRO for all their clients is a core focus for the company."

Business Impact:

Platinum Electrical was given the prestigious 2005 Australia Post Small Business of the Year Award for NSW/ACT, which confirmed that the company is innovative and progressive. Mr. Nicholls knew that for his company to remain "cutting edge" he needed to be able to run his business efficiently. Since GO LIVE with simPRO, Mr. Nicholls stated "there is more information available at the touch of a button, the reporting ability of the product enables me to run the business efficiently. Staff have become more accountable and the techs out in the field have become paperless and far more time efficient."

Current & Future Plans:

simPRO has enabled Platinum to work towards a paperless business on the cutting edge of technology., the company now has a plumbing section and has aims for further future growth within the electrical industry. Mr. Nicholls explained that "the product is an asset to the company and we expect a full Return on Investment within 12months".

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